It's time for supply chain. Now broadcasting live from the supply chain capital of the country. Atlanta, Georgia heard around the world, supply chain. Now spotlights the best in all things, supply chain, the people, the technologies, the best practices and the critical issues of the day. And now here are your hosts.
All right. Good morning, Scott Luton. And Jaman with you here on supply chain. Now, welcome to the buzz, Jamie, how are you doing good. How are you doing happy to be here? We are ecstatic to have you as a guest host here today on the buzz where we Jaman is, you know, you've been a part of these plenty. Uh, we tackle some of the leading developments across the world of global supply chain and, uh, Jane, before we get too far, you know, folks are used to seeing Greg White's smiling face here. So we had to do that. So Greg who's own a big journey of his own. Do a little bit of sailing doing some traveling. We've got a quick snapshot from Greg's travels, right? Yeah, that is so cool. What he's doing. Let's see. There we go. Now that is a Greg white, uh, hello from the road.
Isn't it? That is brand brand. We'll put, so we look forward to having Greg back in and getting lots of updates from, uh, as he is, is, uh, sailing, uh, learning how to sail and practicing his, his technique. So Greg safe travels to you. All right, real quick. When I say hello to Nick, man, Nick has been really laying it out in social media. I love and yesterday I think it was, he posted something about gratitude and really being grateful, very deliberately grateful, and it was such a neat stuff. So Nick, great to have you here. Of course, Jeff Miller, Jeff supply chain is the business Miller. Jaman right. Can have a buzz without him. Um, Michael, is it name or Niemi naming. Okay. And we've got an upcoming episode. Jamie, you're going to be publishing with Michael, right? Yeah, it was fantastic. As, as always on the podcast.
I learned a lot from the guests, but, uh, I also learned a lot, not just about the industry, but uh, Mike shows us his heart and it's, it's fantastic. It really is. I w I've seen a couple of snippets and we've heard a little bit about, uh, some of what was discussed and, and just really good stuff. So look forward to that episode. Hey, Joe, Maretta memory memory. Yes, I am back. And we're about halfway through the repairs. So I appreciate that. And I appreciate your message. You shared last week, um, uh, Daria. Great to have you here. And we've got some folks all, are we gonna tackle four of the stories and they'd be on your radar this week in supply chain, we have got a big friend of the show. Sarah Barnes Humphrey with let's talk supply chain and ships is with, is going to be popping in about 1220 Jaman.
Yes, very excited about that. I'm a huge Sarah fan.
We are too. So we look forward to getting some of her thoughts, but, but you know, a quick program before we get started. Jaman if you, if, if, if our audience enjoys this live stream, Hey, check out your PA our podcast, wherever you get your podcasts from the R and you are had that had that flipped, uh, there Jaman, but check it out and subscribe. So you'll miss a single thing. All right. So Jamie, are we ready to dive into our first news story here today? Let's do it. Alright. Hey, before we do, I got a question for you. So what is your, you're a regular contributor here, uh, for the buzz and with live streams now, logistics and beyond. What's your favorite thing about these live streams in particular?
No, I say that's easy. The, the audience, uh, the comments and all that I love sitting in the, uh, I always refer to as the cheap seats and I mean that in the best way, cause that is truly the best place to be in. I, it is amazing how much I'll learn. Clearly you learn a lot through the, the different guests and the things that, that you and Greg and, and whoever's on, the show are sharing, but what's going on in the comments and people's perspective from a worldwide perspective. I mean, we have memory from, from South Africa and then we, you know, have folks from state side. We're gonna have Sarah on later from, from Canada. And so I think that can not be, uh, valued enough of that worldwide, that global perspective and education that you can get in just a short period of time. There's some, some comments I love it.
Well put very well. Put Sylvia, Judy, who I believe is still in drugs. She is, she is back from Germany in Charleston. So Sylvia, great to have you here. Lisa Kinski. Hello, Zane Wolford, Brad Gillette. Uh, Hey, everybody's jumping right in on this Monday. So with all that said, and Jamie, I appreciate your perspective. Let's dive right in. Alright. So on this first story Jaman I love the image by the way. Uh, I love it took me straight to the best ketchup in the world, which in my book is still Heinz ketchup. Uh, but the number one trending story over at supply chain dive is this Ima cost growth piece. It centers on the continued efforts by craft times the transform the organization. So they're standing up an ops center. That's what they're calling it op center, not, not too unique of a term that will join together functional aspects of their supply chain and put it all under one roof.
So Jamie and they're putting procurement production distribution R and D marketing, even all part of this new ops center, it is projected to save the company, some $2 billion billion B as in Bezos over the next five years. Holy cow. Also part of the project, Jamie skew reduction. So if we've heard that once we've heard of the million times here in 2020, uh, the article says Kraft times has already reduced their skews by 20%, just in the last few months. So I love this here when CEO, Miguel Patricia took over the organization in July, 2019, he said that supply chain would be at the heart of the turnaround. He was also quoted as saying, get this quote, an integrated business planning is not new to the world, but it is new to craft times. And in quote, so Jaman, I love big, bold moves by new leadership, right. And certainly is big and bold, but you know, it's good to break down the silos that every organization builds up and get folks talking across the functional areas. Right.
Yeah. And I think what's so great about that. And you, you say this often is supply chain has a seat at the table now, and you know, it's not only a seat at the table, but this entire strategy is pivoting on a supply chain and the need to go, uh, you know, forward with some simplicity and speed. Uh, and so I think they're headed down the right path.
Yeah. I'm with you. I am with you. Uh, so we'll see how this turns out. Um, clearly what I love about Miguel Patricia is he did not come to protect stat, uh, the status quo and business as usual. So making some big moves over at Kraft times. Alright. So in our second story, uh, Jamie and we're going to be talking about FedEx is gaining even more visibility on their freight. So tell us more.
Yeah, I thought this was so neat, um, because it just shows, uh, how important, uh, visibility and, and not just visibility, but real time visibility and tracking is on all fronts. And the application to this is how it can really help in the pharmaceutical. And forward-looking into some type of COVID relief for COVID medicines. Um, and the slogan. I really love it no more. No. Now, so this ms. Little, uh, device, um, the packages, they put it with, it's paying every two seconds. So you're as UpToDate as, as two seconds. And it's just amazing how much more we as a consumer are demanding and getting used to, frankly, this type of real time visibility and short, very short story. When I was preparing for this and reading this article, I'm thinking of it with pharmaceuticals and a business application, meanwhile, as goes on probably in most households, every one to two weeks, family's arguing about where to order a pizza from.
And, uh, you know, we have the options of a national chain or there's some, you know, local place that frankly just tastes better. But my kids are just advocating for the national chain because, and they're, they're deadly serious with this. They are fascinated with ordering it. And then they actually like to see the name of the person, putting the toppings on the name of the person, putting the pie in the oven and then the name of the person coming to deliver. And they watch that, you know, 30 minute ramp up and tell the, the doorbell rings and that's just where their mindset's at. And you know what, I don't think, even though I tell them they're unique, I don't think they're unique in this.
I'm with you. I love that. And I also love how your kids, um, they are letting their preferences be known, right. They're owning the consumer choice.
That's right. Give the people what they want. Right. Um, a couple of quick comments here. Uh, so Aaron shares, Hey, this is definitely the kind of real world data sensor that will be crucial to integrating effective blockchain solutions for product integrity. Well said, Aaron, now, you know, we can't talk FedEx without our great friend of the show, Tevin Taylor, who is one of the world's best interviews, by the way, uh, Tevin who's with FedEx, a little disclaimer there, uh, w we are starting with first overnight shipments, but think of the application of seeing all inventory in motion and knowing how to adjust when needed for disruptions in the supply chain.
That's huge. I mean, just like we were talking with, with what Kraft Heinz is implementing and so many others, uh, Tim judge, I know you've talked with him a lot about this. It is all about in motion real time. Uh, pivots speed and agility. That's the name of the game right now? That's right. Uh, Sophia,
Who also does a great interview. We're gonna be releasing a interview that she did with us here in the next week or so she's shares these sensors are going to be used for vaccine distribution already confirmed. Excellent. That's a great insider tip from Sophia and from Tevin for that matter. Uh, one more comment here from AA in the air capital of the world, Wichita, Kansas professor Mohib FedEx could be front, uh, could be a front runner in blockchain popularization, and bring more, bring more off then to see authenticity to legit supply chain, uh, sorry, professor Mohib, I've got to get another cup of coffee, uh, interpreting some of these comments, but well said as always, uh, a great to have you here part of the buzz, but, and you're right. Um, you know, I think blockchain has come so far, right. Um, taking some time, but now we're seeing wholesale adaptation of the technology that will make it more practical to so many people, right?
Jamie? Absolutely. I think we're finding a very real and practical cases to now implement what we've vetted to be a, uh, a great technology or resource start leveraging it.
So clearly this, this story, uh, courtesy of our friends that were freight waves gotten a lot of, uh, juices flowing. So let's, let's keep driving them in the third sport.
We're going to be talking about the bots are still common. They are, but this is a positive version of that. Not, not a Terminator, very scary form. And that's what I loved about this story. I think probably many of us have seen, and I believe the robot's name is, is Atlas. Boston dynamics has developed this cool slash kind of scary robot. I think it's made its way through social media. It's jumping on boxes, it's rolling around and just very agile and that's one of their, their applications. And they mentioned that, uh, the CEO, the new CEO mentioned that brings in the talent that gets people's attention, but they have these other technologies use other robots they're working on, uh, that they now are saying are ready to be. Uh, I was going to say unleashed, but that's such like a daunting term to be, uh, offered to, to the world. And the application they're targeting first is, uh, logistics. Um, as they were developing these robots, they were more focused on the technology and the development, not a specific application or industry, which I thought was interesting. And Hey, all of a sudden supply chain is sexy. It's front and center. And so even the robots want a seat at this table, right.
So I just thought it was great there. The, um, the CEO mentioned even that now, uh, we, as, uh, as frontline workers are understanding, Hey, robots don't necessarily replace me. They could be my proxy on the front lines. And so they are looking at, at ways to work in tandem with people and have software where different technologies and robots are working in tandem as well. And so they got some big announcements coming up and they really expect some very real, uh, frontline applications in, uh, 2021, 2022. Uh, so I think that's very exciting. And I really thought that the CEO had a very level headed real-world way to look at it. He even spoke of, of robots with some empathy in the sense of how we as workers could be a little, you know, maybe, uh, uh, worried or, um, as it were that were going to be replaced. But I just thought he had a real great, great look at it.
Well, you know, uh, in, in recent conversations I've had with, with some of the leading, uh, technology executives, it's their technologies, all of these technologies are gonna be actually empowering people right now, if you, like, as we talk about a lot, uh, we've talked about with you Jaman and Greg and Sarah, and the whole gang, if you like doing the same thing, you know, our in hour out, you know, 40 hours a clip, I mean that that's, you know, you've got to learn B, be willing to learn new things, but, but really, uh, new technologies, uh, bot it's automation that really is going to open up so many doors for so many folks. Um, all right, so we've got some great comments here. I want to share before we move on to our final story. And then before we move on to bringing Sarah on, but love the story, Jamie it's okay.
You have an L Jackson, one of the leading ones, slow answers for digital transformation is with us. Uh, he, he, he echoes what we're saying, blockchain and 5g game-changers believe the hype. So, uh, Kevin looking forward to some of our cloud work collaborative work. We've got coming up here real soon and hope you're having a good morning. Uh, let's see, Nick says adaptability is key in future strategies for any organization. The quicker someone can adjust the longer, the quicker someone can adjust the longer the life of this company strategy. For sure. We'll put Nick, uh, and then Brad shares. And let me take this out real quick. Alright. So Brad shares robots present a perceived threat to people's jobs, which should not be the case. Uh, people are great at certain things and robots are great at certain things. The key is to find the right mix of robot tasks and people tasks to maximize overall system robots and automation shouldn't replace.
They should enhance. I liked that. Yeah. In addition, it's hard to find labor in many markets. So as demand continues to increase, robots will enable more throughout with the same labor brand. You are bringing it, and we completely agree with you, right. Jaman yeah. Brad's, Brad's a person that gets it. Yeah. We'll put one final thing here at you're starting yet. Another trend supply chain. Yeah. Sexy. Evidently is a new hashtag. Alright, so let's wrap up with a comeback story. Everyone likes a good comeback store, right? Absolutely. All right. So do you remember Jaman and audience, the tough times that Denny's faced back in the early 1990s? So not only yet the time where customers complaining of racial discrimination in their restaurants, but there were allegations of systemic discrimination in the corporate culture. So double deadly, it all resulted in a $54.4 million settlement, but here's the good news.
Denny's current director of supplier diversity, Michelle Hunt called that period as quote, a shameful moment in our history in quote. So current leadership, the current leadership team has gotten to work, uh, in the last 25 years, they've made supplier diversity, a pillar of the company's new found commitment to diversity, equality, and inclusion, and that, and has been a big part of the company's turnaround efforts. So turnaround and is gonna be the theme of the day. I think here Jayman, uh, Denny's has spent over $2 billion with diverse and disadvantaged suppliers since the supplier diversity program was launched in 1993, in 2019 hunt. Again, Michelle Hunt is their director of supplier diversity. She said that 14% of Denny's purchases were with what the company deemed diverse and disadvantaged businesses. So Jamie, that sounds like a pretty good story. They've come a long way, very intentionally since the early nineties. Right?
Yeah. And I like how you said that. Very intentionally I appreciated, they didn't try to pretend like it wasn't a part of their history. It didn't happen. It wasn't bad. They addressed it head on and very honestly, and I think that's the right approach. Yeah.
Agreed. All right. A couple of quick comments here, Gary Smith, uh, and, uh, supply chain legend, apex hall of Famer, uh, says resilience plus agility equals adaptability is the new paradigm well said, Gary, uh, let's see. On the heels of truck driver appreciation week, Jose are, uh, hosts, WIA, re Ramos is with us. So good morning. Great to have you back with us here. And let's see. So, so Preetish you asked about, uh, you asked a really interesting question. Uh, we'll back into comments and we can't dive into all this today cause we're about to bring on our featured guests here, but I would challenge the folks in the comments to address a great question that he asks. So can you tell how supply chain should transform in the near future to conquer this pandemic? I mean, that's, that's front and center for just about every business leader out there. Right. Jamie,
Fantastic question. A fun question. I think even seeing the, uh, you know, FedEx, the timing of announcing sense aware ID shows that, uh, you know, we in supply chain are starting to jockey for position, get ready and try to test things out as we, as we ramp up to that. But, Oh man, what a fun and diverse topic. Yep.
Great question. Uh Preetish uh, so feel free. Comment would love the audience to weigh in on that. And maybe we can make that a topic of a future live stream. I know that, uh, Tim Ingram, I believe is his last name who usually joins us for these labs streams. He's been wanting us to talk about, uh, healthcare supply, uh, supply chain and healthcare. And we'll definitely have to make that, uh, one of our future episodes. All right. So Jaman, uh, so much good stuff. Those are just four of the stories we found to be highly, super relevant in recent times. Um, but there's so much else going on. We are really pleased to have our featured guests here with us here today. So let's join in, uh, let's welcome in Sarah Barnes Humphrey with let's talk, supply chain and ships. Hey, Hey Sarah, how are you doing?
Hey guys. Hey everyone, how's it going? Hello? Hello,
Two thumbs up. Uh, it's great to reconnect. Uh, and I enjoyed, I enjoy all your social media, but yesterday you were laying out your week. That will be this week. And as I was reading that, Sarah, I got worn out. I had to go take a breather.
I know. And I was like, last night, I was like, I really need to get a good sleep tonight. And then this morning I woke up and I was like, Oh, I really didn't have to sleep. But yeah, no, there's a lot going on this week and you know, happy Monday,
Happy Monday, indeed. All right. So, uh, we're going to try to cover as much ground with you. I know you've got a lot of stuff going on in, in the next 20 minutes or so, but first off for the two people, that'd be watching this live stream that aren't familiar with. Sarah Barnes Humphrey. Tell us a little about yourself.
You said two people. Okay. So host and founder of let's talk supply chain, and I have to say lots of familiar faces. So just want to say hi to everybody there. Um, so founder and host, let's talk supply chain and CEO of ships, which is our new technology platform bringing together mid-market importers, exporters and freight forwarders.
Awesome. And so Dave and Davin shares, I have no idea how she does it every week. Neither do we neither.
I don't know why they're alright. One coffee a day, just so just let me know. Alright.
So, um, you know, there's so much going on, not just in supply chain, but across the business world. Of course. Yeah. But Sarah, at a high level, what are a couple of things that you're tracking here lately?
You know, there's so much, like you said, there's just so much going on right now. I mean, between the ports in Sydney, Australia, you know, being closed and some of the ocean carriers not stopping in there to the Seafarer crisis because of the pandemic, they've been on the boats for a really long time, without any connectivity to families. And, you know, it's becoming one of the problems or the challenges that our community is really getting around. Um, I believe that there's a change.org, um, out there to do some fundraising for them. So that's a big one. And then the one I saw this morning on the hustle is, and I'm going to go back to what Jay Jammin, we're talking about just a few minutes ago because Domino's is killing it.
That's Greg White's favorite brand of pizza too. Okay.
Oh yeah. We, we know that they were talking about the last mile delivery and then we're talking about how Domino's online orders are 75% of their business. I think for everybody else, it's only 10 to 15% and it's because of all the minor changes that they've done in well, minor, maybe major changes that they've made on their last mile, you know, and how are ordering their product and how they're delivering it. And so, so much more, you know, they were saying that people can order Domino's through Slack and WhatsApp. My mean, if that doesn't change the game, I don't know what does
Well, you know, Sarah, uh, we spoke when we did the super trends in supply chain series, you know, the three of us, you, me and Greg got together and we were talking about whether you like Domino's pizza or not. You know, let's put that to the side for a second because they have really been disrupting their own ways traditionally of going to market and what they offer consumers and really just, um, changing the game. And so it's, it's good to hear. I wasn't familiar with some of these results you share. That's good to hear, you know, leaders taking big, bold actions to try to deal in a, in a terribly challenging year, like 2020 is
You said they're, they're disrupting some of their own, so they were doing this well, if you will, but they, it didn't keep, you know, good as the enemy of great greatest the saying, right? And so it didn't keep them from continuing to push and get better and, and really, uh, lead the way and final mile delivery, which is interesting that they could be viewed as a leader in that space. Yeah, it's interesting too, because if you think about your own business and supply chain, and I don't think we do this enough where we think outside of the industry and what companies are doing and how they're bettering themselves and how they're bettering a different part of supply chain for themselves and for the consumer and what that actually means to their business. I mean, they're spiking, there's been a couple of pizza chains that have gone bankrupt during the pandemic and they are just, you know, soaring. And it just goes to show that we can take a look at other industries and what they're doing and how they're delivering to their consumer and think about how we're doing that in our own businesses.
Well said as always Sarah, you know, as an aside, uh, whenever I think of Domino's, I think of are both of y'all familiar with a sitcom from the early nineties called coach with D Fox, right? Or Hayden T uh, Craig T Nelson, who was, who played Hayden Fox in the series. Okay. Well, there was a, there was a sitcom where Luther, his assistant coach ordered a pizza and he would get the pizza free if it didn't get there delivered in 30 minutes. Right. So he was having to coach and the whole staff hide in his apartment and the delivery guy was, I know you're in there, Luther. I know you're in there. You do this every time. Cause he goes, gotta get that free pizza that will forever be linked to Domino's and the noise and everything else in my mind. Alright. So Sarah, I know you've got some big news real quick before Jaman asked you a few additional questions.
Let's share a few comments here. So, uh, Kelvin greetings from Sambia so great to have you here Kelvin with this via LinkedIn greeting. So you as well, uh, let's see here, John [inaudible] with op Tessa, go to where your customers are. Well-played Domino's good stuff there. Professor Mohib says, Hey, Sarah Barnes Humphrey, I've voted for you as global women's supply chain leader in a recent survey. A lot of fans here, Sarah. Um, I wanted to share one other comm, Oh, here we go. Of course our friend DMO down and Panama is here. Uh, hope this finds you we'll demo. And I enjoyed, I think it was, uh, uh, you and demo got together for a coffee chat a few weeks back. Really enjoyed that conversation here. Um, alright, so let's keep driving. So Jamie, let's talk about some big news that Sarah's got cooking up. Yes. Sarah, you had, you know, uh, Scott had had referred to your, your posts about, uh, uh, you know, a heavy week ahead highlights some of these events, what, what exciting things are coming up that we should be paying attention to.
So this week I'm on three different continents in three different conferences, which is a little crazy, but because of the pandemic and doing it virtually, well, I can do it. Right. Um, so tomorrow morning I'm kicking it off with Daniel, Stan and Martha Luma. Taytay, um, over at the supply chain tech conference, and they're doing that a little bit differently. So each panelist is presenting for 15 minutes. And in between that we get 15 minutes to talk as a panel and talk with the audience about what they presented on, which I thought was really cool. Um, it makes the session a little bit longer. I think it's just under two hours. Um, but that starts at seven o'clock tomorrow morning. And then I've got thoughts and coffee at 10:00 AM tomorrow morning where we are announcing some big, big things. Um, we recently just launched something and I can't wait to let everybody know about it. Um, and then at 10 40, I am at the woman in supply chain conference, uh, with redu and Cassia talking about supply chain talent. And that's just tomorrow,
So Wednesday I'm back at the supply chain tech conference talking about ships, cause I'm a panelist, uh, at that point. And I also am doing a 15 minute session at the woman in supply chain event that day as well. And that's at nine 40. Um, but I am doing it a little bit differently than all the other sessions, so that's cool.
Love it. All right. So can I ever be thoughts and mimosas or thoughts and bloody Mary's or must be coughing?
You know what I thought about it? I really need my coffee at that for me, maybe I'm a Mosa new doing something at noon.
Alright, well, I love it. And I love the conversations that you're either leading or facilitating, uh, you know, going back to the craft Han story, you know, breaking down these silos, breaking down any barriers that prevents us having real, real talk and real dialogue, really that's a lot of heavy lifting needs to happen. Um, alright. So quick aside here, Aaron took, Oh, well I'm going to read Aaron's comment here cause I don't want to cover Sarah up. So Aaron took a shot at, uh, at practitioner question, right? He says his personal thought on answering that question is that a leadership mindset shift is necessary to often risk assessment mitigation has taken a back seat to optimization and cost reduction. Unfortunately, risk mitigation is not cheap upfront, but yields longterm rewards nor is it an exact science. It is easy to show how a new cost reduction measure will concretely reduce costs, increase throughput or otherwise yield positive value for an organization. And he continues there, but it's cut off a bit, um, good stuff there from Aaron. And that was, uh Jayman as you put it, it is a fun question to answer because it is about change and positive change and real change, which will make the industry better. However, is also a deep question, right? Because especially for these real large global organizations, like a craft times, um, so Sarah, any, any initial comments or when you heard a question like that, what immediately came to mind for you?
Yeah. I mean, obviously we are geared up, we've already been through a lot of change. We are geared up for even more change. I mean, I think that's going to be the one consistent factor. I think when we hear about companies looking at their manufacturing and where are they going to manufacture, and if they're going to bring some of that back locally consumers, aren't going to change the fact that they still want to buy the product at a certain price. And so when we're taking a look at all of the risks, that's definitely one that we need to consider. And the only way to do that, if we're going to move the manufacturing around and you're not going to be able to get the costs as they were previously is to look at technology. And how is technology going to be able to keep those costs down for you and have the consumer still buying your products?
So, you know, I think, I think that supply chain professionals are tasked with just so much right now. And there's so much to consider. There's so much to think about. I think we really just need to keep having conversations, you know, as leaders and professionals and just see where everybody's at and what people are doing and what they're not doing, what they're considering, what they're not, you know, cause part of that risk mitigation too is even a tax strategy. If you're going to move your manufacturing or your total landed costs, or you're going to look at, you know, um, a free trade zone, let's say in Panama, or you're going to look at expanding into Latin America. Um, there's so much to consider right now.
I think that's such a clutch point you make, uh, it's we can get accidentally caught up sometimes in just the headline, uh, aspect of it, of these changes and in different things that are related to the COVID pandemic. And while that's a huge accelerant, there are
Pieces to that. The supply chain puzzle that were already in motion are going in motion, even mentioned tax strategies and things like that. So much to consider and, and adapt to that. It's a, it's a fun opportunity, but it is a huge opportunity. Huge well said. Alright. So our friend Jeff supply chain is the business Miller says technology drives productivity, pro productivity gains offset higher on shore costs, good stuff there. And you've got a bunch of folks ringing the bell for some of what both of y'all had shared. So good stuff. All right. So let's, let's keep driving. Um, Sarah, I don't know, given the big news, you've got a, is it tomorrow or Wednesday tomorrow, tomorrow, any foreshadowing you would like to do there?
Well, I think what I can leave you with, Oh, I had the threatened down and now I'm playing note taking everywhere. Um, we are going to be trying to bridge the gap between supply chain management students, corporations. We're also going to be taking women in supply chain to the next level, and we're going to be using a platform to be able to do that, which is creative. It's going to let students get involved and take over. And yeah, that's, that's a little bit of it. And then I didn't mention this before, but we've got a diversity show coming soon too, which I'm really excited about.
Awesome, great. We need, we need as much of that as we can get, you know, we, we often hear a lot and I think all three of us have talked about this, you know, see it and be it right. We've heard a lot of feedback from some of our listeners of the need to really spotlight, um, all, you know, that are leading supply chains and making it happen so that it really helps inspire, you know, our elementary students. Right. And so I appreciate what you do. I know Jamie and I both appreciate what you do in that regard, Sarah,
You guys are doing and just for having me on today.
Well, uh, it is neat to, um, I had to go through, I think two agents and an admin and a whole department to get you booked, but we did it all. Alright. So let's, as we start to wind down our time, uh, with Sarah Barnes Humphrey, what else, you know, before we, we make sure our audience knows how to connect with you. What else, what, what did you jump out of bed thinking, especially in light of this week that you've got, I mean, what really gets you going?
My first thought was I need some more sleep. Um, no, but really, I mean, all kidding aside, it's really just about, I don't know, being out there in the community, um, I'm really excited, you know, for what I'm doing and how I'm featuring somebody on in the woman and supply chain side, you know, the supply chain tech conference, being involved with them, they're giving portions of their proceeds, um, to the United nations, I believe. And so it's just organizations like that and being a part of that and being a part of this new type of panel, um, tomorrow morning, which is crazy. And so, you know, just getting up and knowing that I was going to see you guys today and get to interact with the community on here. You know, I've got a couple of podcasts this week, you know, a woman in supply chain episode that I'm, I'm recording on Thursday. And I just love it. I have a lot of fun, you know, just talking to folks that's folks and interacting and just being a part of the community. So awesome.
Well, plus Sarah, you and I get to hang out with the most positive guy in the business with Jaman right.
That's right. Positive. When hanging out with people like you and the folks that are comments
Going back to what you were saying earlier, and Sarah, I'm sure you have the same appreciation, these comments and the knowledge they drop in in just a couple of minutes or a couple of seconds typing something in and the camaraderie and the fellowship really. That is part of the secret sauce of this whole journey. So really appreciate our audience. Um, all right. So Jamie, we want to make sure that folks know how to, how to connect, right?
Yes. So Sarah, how can people stay connected with you and be tuned in for your big announcement tomorrow? Well, so LinkedIn going, um, follow or, or be part of the let's talk supply chain, LinkedIn page, uh, connect with me personally on LinkedIn. So Sarah Barnes Humphrey, um, you can go to our website, let's talk supply chain.com. I've also got the ship's website now, which is ships that's S H I P Zed or Z, depending on where you're located.com. And otherwise you can find me on Twitter, Instagram, Facebook, all the social media plan. You're going to kill me. Where can they find you on tick tock? Well, you might need to tune into the live stream,
Always a pleasure. Uh, I'm really excited. Uh, not only about all the cool initiatives you've got cooking up with let's talk supply chain, but to hear all the progress that ship's has made a new website is just the tip of the iceberg. That's, that's really, uh, it's inspiring and it's really, it's neat to track it. So always pleasure to sit down with,
Thank you. Thanks for having me on. I just hope everybody has an amazing week this week.
Awesome. Sarah safe, virtual travels, and we'll see you next time.
Fun and refreshing to reconnect with Sarah Barnes Humphrey, right?
Absolutely. A true leader in our industry.
Agreed. All right. So you heard Sarah talk about, uh, some new projects, new series, new content, all kinds of exciting stuff. Well, you've got a little, uh, stuff that you've been cooking up now for, I don't know, a month and some change. Why don't we talk more about logistics and beyond tell us Jamie.
Yes. Uh, I, you know, I am just so passionate and so grateful for our industry because of the people. And I really hope that listeners of this podcast series pick up on that because, uh, Mia side and I hope to not detract from some of the awesome people have on it really gets into the personalities, the mindsets and the thought processes of the real leaders in our industry. So there are so many, uh, great ways to chop up the X's and O's, or, uh, how to look at future state of supply chain and that type of deal, what I'm really wanting to address very specifically enlist logistics and transportation is a peek into the personality and mindset of these amazing people that we get to know. So, uh, you know, some of the questions, uh, may seem like fluff at first glance. Like what was your favorite food as a child or your favorite toy as a child or a memory, uh, a lesson learned from your high school years that you apply now, but I'm finding that you really get people to open up and they start to share some just very, uh, base level knowledge that, you know, we can all then apply and what an awesome opportunity for us to, to get, to apply some lessons learned and some insights from some of these great people that, uh, that we have on like you and the episode where I got to, uh, interview you and learn about your, your, your granddad.
And so there's just a lot in there. I'm, I'm having too much fun.
Well, it comes across in the content, it comes across in the conversations, uh, and I've really enjoyed I'm. So looking forward, I think we've got one more already re recorded, ready to go to be released. And then you've got kind of the next part of your schedule cooking. So good stuff there, logistics and beyond with Jaman. And so David asked and, and Dave, and I'm sorry if it's Devin or Dave and I am not sure I'm bad about mispronouncing mispronouncing names and memory will tell you that. Um, so he asked what happened to the, or die on the tail end of adapt and thrive.
That is, uh, thank you for asking. Uh, so that is my, uh, my positive, you know, the adapt, the adapter diet while it's true. That just seems so ominous to me. And it, the adapt and thrive came about just for myself, almost my, my myself talk of, uh, I had trouble during a period of time of seeing opportunities and change was hard. Uh, but if you look at it as like, Hey, if I change or adapt or pivot, however, you know, whatever cool way you want to say it, this next move can lead to me. Thriving, absolutely crushing it instead of like, Ooh, if I don't move, I'm going to die. So that just came about from, from what resonates with my own mindset. Uh, but both are true.
I'm going to pull the curtain back just a smidge. Uh Jaman I think your microphone is catching your collar a bit. I'm getting little bit of feedback. So, uh, Hey, we keep it real. And Frank here at Silacci now, right? I'm bouncing around well, along those lines, Nick says his smile is contagious. I agree. I agree with you. It really, um, you know, in a tough year, like 20, 20, it is so important, I would say to be around positive people that really, um, you know, keep your mindset where it needs to be. And that's what, uh, Jaman brings to the table in spades. So, Nick, I agree with you. Uh, David gives me a little bit of feedback and a C says it is Dave in and not Davin. So thank you very much, David. I will keep that in mind. Um, Erin shares, uh, Erin's been dropping some serious knowledge here on the livestream.
Um, I owe him a consulting invoice or something. I'm not sure. Uh, Aaron says, Hey, getting to know people is a critical component of good leadership, knowing people beyond just their profession builds connections and trust, good point there. Well, so, um, and then Claudia had a great point and she was kind of echoing something. You said Jaman leadership attribute, uh, attributes are truly being tested by COVID. I think, uh, Claudia we'll put as always and great to have you here. I think of course the pandemic is certainly testing leadership in ways, uh, and testing probably new muscles that haven't been exercised, uh, when it comes to leadership. But I would also add, I think the environment, the current environment, um, and that's related to pandemic, it's also related to the political back and forth is there's this, uh, there's a level of contentiousness I'm making up that word there Jaman that I think also is posing a big challenge to leadership. So, uh, Jamie, any additional thoughts?
Yeah. Not to over simplify it, but to your point, there's a lot going on, even outside of covert and that's not to make light of it in any form or fashion, but there's a lot going on and that's, you know, on a world worldwide scale. So, uh, leadership while always important. Um, it's times like these where, uh, leaders, I think a neat thing that we're seeing is people that maybe didn't view themselves as leaders before may not be leaders in title at the moment are doing some gigantic things and
Really showing us what true leadership is. And so it's really bringing out the best in some agreed. Uh, Aaron says he's got very reasonable rates talking about the consulting invoices, uh, 11 years active army. I learned a thing or two about leadership. Aaron, we'd love to get you on veteran voices. So, uh, shoot Amanda a quick note and we'll see if we can't make that happen, would love to pick your brain so good stuff and glad you're here with us today, uh, grow with Tyrone must be a YouTube channel. Great to have you here knowing individuals beyond if you're paying attention, you discover attributes that can assist the individual's growth as well as the organization agreed. They're great. You gotta, you gotta listen up, pay attention, try to bring a little Greg little tip of the hat to, uh, Greg white. Uh, John Bufalino says sink or swim time for most around the world. Yeah. Good stuff there, John. And then, uh, our friend Jeff Miller says, Jamie, looking forward to this growing series, your entry knowledge and interaction style is going to draw out some great insights from your guests. Agreed. You know, you do bring a, um, a natural curiosity to the conversations and, and really enjoy that. Um, all right. So as we begin to wrap
This episode of the book,
It's all about, you know, one of the things we try to do is, is give resources, especially inexpensive resources to our audience, right? Jameson. Yes. So important. All right. So let's, uh, Hey, Jaman anything that you've learned in retail, think about all of all the retail industry has taught you and say the last, I don't know, 20 years, can you, can you picture that? Yes, I got, I got it. I'm picturing myself hanging out at the mall when that was used to be a thing. Yes. Arcade, well, picture all of that, then grab it with your right hand and throw it out the window.
That's the world we live in right now, current rules, long-held rules and standards and approaches all of a sudden they're broken and to some degree irrelevant. Now of course we're being a little, I'm exaggerating a little bit, but so much has changed in the world of retail. Um, and so we've got upcoming webinar Jamen where we're going to be featuring a couple of business leaders that have been in the trenches driving transformation. Jeff Cashman is with gray orange, right? You were talking, the bots are coming on the front end of today's show, Hey, gray, orange. They are been deploying robotics, automation left and right, right. They're extremely busy trying to, one of the things is fueling e-commerce and all those fulfillment centers and warehouses. Right. Um, repairing what I love that Jeff does, sorry to interrupt is he speaks about it in a very, uh, a simple way that even someone like myself can understand doesn't it. So
It's really easy to learn from him.
Yup. Agreed. Um, and he keeps it real. So I, I love that about Jay. I love what you shared and also love just the transparency and the frankness you get with Jeff Cashman and he's been there, done it. Um, so Jeff will be joining us. We're going to pair him with Cindy Lago, who leads supply chain consulting for cap Gemini. So obviously especially technology, uh, digital transformation she's been involved in leading a lot of those initiatives. So we're going to pair Cindy and Jeff, and we're going to have an hour of, uh, really good stuff. Uh, best practices, insights, perspective, own new market, new mindset, especially with the emphasis on retail. I'm ready to do that. Now I'm ready to learn. Yeah. Let's, let's go ahead and kick it off the top of the hour. How about that, Jason?
What, what an opportunity to learn from a couple of people that are in our, are we sure an hour's enough? I'm going to be bummed on the hour's over
Never, you know, I've always been a big fan of long form. I'm probably one of the small minority in the digital content space, but to your point, uh, I think w w when I, when I, uh, as we lead webinars, I think one of the litmus tests that always look for and we've done over 300 across the years is a really active Q and a session, right. Where whoever's made the presentation, they have triggered something, right. And there are some of those Q and a sessions where we can barely do it in an hour, 15 hour 30. So I bet my hunch is that this session on September 30th is going to be along those lines. Jaman, it's all about engagement I'm with you. Agreed. All right. A couple of comments here want to share. Nick says, it's the people that make logistics. Uh, Nick, you've got a bunch of kindred spirits here, uh, and, and I would go take it a step further. Jaman, uh, it's, it's the people that make global supply chain work. I mean, despite all the technology gains, which will continue to, um, you know, be implemented across the world, the people drive global supply chains. Right?
Absolutely. Nick, Nick is spot on as he usually is.
I'm Sylvia back on the leadership, uh, conversation. So Sylvia says, spot on. I see where new leaders are rising to the occasion. Simultaneously. I see the wolves in sheep's clothing, AKA non-qualified individuals in leadership roles that are now falling off the radar,
No place to hide anymore,
No place to hide your Jaman you, uh, you're absolutely right. And, and along those lines, Claudia said, excellent point. We're used to looking for leadership from the top. Now leadership can be observed or not at every level and be ready to act when you don't see it or better yet when you spot hot potential, right. Jaman
Oh, spoken from a true leader. That is a great way.
Got it. Agreed. Uh, [inaudible] uh, great to have you here. Uh, we have missed you here lately. You always, uh, not only do you know a ton about, uh, freight and transportation, you name it, but Jaman, he is our house.
He's great. Hilarious. He keeps us on our toes,
Uh, host way, says the positivity is certainly contagious. A person wake up much more excited to tackle my days recently. You guys make a difference at a personal level, man.
Wow. That's huge. Thank you. Host sway. That's huge. That makes me that lightly. Yeah. Wow. Spokesman from touch a hard worker with beautiful mindset. Thank you. Agreed.
So I was kind of going back and forth on whether or not I wanted to share this, this item Jayman, but along those lines, I think I feel compelled to share it because I think it can serve as a challenge and a call to action. So I'm not naming names, but over the weekend, uh, there was a, um, a veteran that's been a part of some of our livestreams and, uh, he'd wrapped up a long roll recently, uh, and was kind of put some irons in the fire for his next opportunity. And he posted his resume over the weekend. And so, uh, we shared that here at supply chain now with, with friends and, and look, if, if nothing else to help people make connections and further the network, right. You never know where those, that leads. Absolutely. Um, and so everyone, so people responded and they really shared and connected.
And in fact, I got a note yesterday from a network colleague that said one of his network colleagues reached out and was, I think was setting up an interview with this gentleman. So this veteran and, you know, we all have so much going on, but along the lines of what host way was sharing with so many others, you know, if we just call Tom out every once in a while and just make those small gestures, you know, it, it, it takes 30 seconds these days, not even to share something. Right. And we've all been, raise your hand if you haven't been. And I mean, we've all been there, right. Trying to, trying to nail our next deal or trying to land our next opportunity or whatever it is. Um, and you know, we try to do it as often as we can, but really we should own those opportunities and, and really deliberately look for ways to, um, to engage and support and, you know, be positive. Right?
Absolutely. A net network is something to be shared, not, not hoarded and kept yourself that that is a, a great way to look at it.
Yeah. Good stuff there. Um, alright. So a couple of comments, and then we're going to share one more event coming up. Uh, Gary Smith says he's registered, looking forward to the new market, new mindset webinar. We have just gained esteemed member to the audience. So great to have you, Gary. Uh, let's see here. Sylvia says she learned from a snake heater. What true leadership means.
There is certainly a story there. You know, that, that, uh, when I read that, what comes to mind is this old analogy is, uh, you can expect to soar with the Eagles by day, if you hang out with the buzzard by night. So I don't know if that's relevant or not, but it comes to mind. Let's see here. Uh, David says, that's awesome. Appreciate what you did that, uh, there, no doubt he does too good own your supply chain now. Hey, it's, you know, I appreciate that, but it's on all of us, right? This community that's here that that's across global supply chain. You know, we, we, we read off some of the audience members from different parts of the world. Jaman that is really rewarding to have a wide variety of folks represented here. Right. It sure is. Okay. So a lot of good stuff taking place here, let's share one more event, uh, before we wrap it up here. Jaman. And while I add, bring this to the stream,
Connectivity on giving forward or own leadership here before we segue?
You know, I, I really, I'm still even thinking about what, uh, Claudia freed, who, like I mentioned is a, is a true leader, what she said. Um, and it's just such a time to be ready, be prepared. Um, and while there's definitely a lot of hardship, very real, real hardships, not trying to minimize that at all. There are some real opportunities and going to be as they're all types of changes that are forever going to go on that if you stay ready and stay in that mind frame and associating with ones like a Claudia freed, uh, that you'll be ready, there's going to be opportunities for all of us. And, uh, so that's the good side of it. If, if you're ready, love that
You gotta be ready and you gotta be willing to walk through the door, get out of your comfort zone and, and put, put, uh, new experiences in a headlock. Right. I like that. So, Hey, wrestling always comes back to every conversation. Right. All right. And, and, uh, it's at this point, uh, Greg would usually do a Rick flair.
Yes. Somewhere out in the open seas. I hope he's doing that.
That is right. Okay. So let's talk about a new event that has been added to our fold here, Jamie and we are really pleased to be partnering with the association for manufacturing, excellence, AME, uh, and it's all centered on AME Toronto, 2020, uh, October 27th through 29th. It's a big virtual event focused on the best of the best in the world of manufacturing. Uh, Greg and I are going to be leading a supply chain focus panel, uh, which includes amongst others, AME CEO, Kimberly Humphrey. So we invite our audience to join us. Now, the cool thing about AME is, is we've been collaborating with them for years. At least I have, and one of the cool events they set up Jaman, uh, probably six or seven years ago that we played a small part in is everyone's heard of Chick-fil-A, right?
Oh yeah. Well, the thing,
The supply chain and the operation behind Chick-fil-A right. And not the delicious sandwich they've got, um, at the time,
It wasn't quite as public, but nowadays it's public. And I think the company touts it, they've got an innovation center called the hatch and
They exp they do a variety of things, uh, in the center for really cool. But amongst them is, they've got a, a drive through where they'll actually, uh, experiment with new approaches. They're under, under a roof with the car and the whole nine yards. Um, but AME set up a tour of the hatch, uh, years ago, and really to be able to put your eyes on real, tangible, practical innovation, not the buzz word, not the cliche, but a company that gets it in your words, Jaman and is really serious about serving that consumer light note, none other,
Wow, that's neat. And I love that. I love energize your journey. I really dig that phrase.
So y'all check this out. We've gotten the links for AME Toronto 2020 in the show notes, uh, looking forward to the supply chain, that kind of a breakout session with these leaders here, and we would invite you to join us there. All right. So Jaman gosh, what a full episode here today.
You go, speaking of AMA, Jenny Froome is asking if anyone remembers dr. Sherry Ford, who was alleged or figure, uh, in continuous improvement and also in manufacturing. Uh, Jenny says that she was an amazing woman and, and very proud of the organization. So unfortunate, I think dr. Ford passed away a few years back. She led a, um, and I'm not going to do her justice, but the little bit I know about her, she led a, um, a manufacturing organization here in state of Georgia and really invited a lot of folks. I mean, she really fueled continuous improvement, uh, uh, discussions kind of outside the four walls. Right. So huge leader in industry. And, uh, I think she passed away before her time. So, so Jenny, I do, uh, somewhat remember at least my small interactions with dr. Ford and, and great to have you here. Uh, yeah. Good old AME and also good on say, uh, say pics. So which Jenny's part of leadership team. Alright, so Jaman,
We have a, whew, we've come.
What have we not talked about here today?
I think we've hit it all from pizza to leadership, to robots. I mean, what's left
Pizza, leadership and robots. What an interesting visual that phrase. Um, so, uh, before we sign off, what was, what was your favorite component? Something, you said, something, something you heard, something that you saw shared via the comments. What was one of your favorite?
Yeah, I'd already mentioned, uh, Claudia Fried's comment on leadership. Uh, Sarah Barnes Humphrey shared something that I really enjoyed of when we were speaking about a pizza, you know, delivery leading the way in some aspects of final mile delivery. And just to really be cognizant of looking outside of our industry or even outside of ourselves and looking to other people, industries, businesses for ideas on how we can make ourselves or our business better, or, uh, borrow from things and, and apply it to what we're doing. Uh, so I, I really appreciated that comment. I think that's a super beneficial way to look at it,
Love that, and would love to just open up the can of UN of the next hour and continue talking leadership into such a, it is such a, um, a special time in global history where leadership can not be assumed. It's got, it's gotten to be, you know, deeds, not words. So, um, but appreciate what you do, uh, and in your neck of the woods and great to collaborate with you here on supply chain. Now, uh, I'm going to share one more thing and then we're going to wrap, uh, so folks, if you enjoy business and through a historical lens, we've got this new series called this week in business history. Now, uh, it's brief, um, I'm not the best storyteller in the world, but I love to do it. And we got some, a little bit of news over the weekend that, um, really, uh, made, made our my day, at least. And, you know, in this day and age, in the information age where, um, you've got over a million podcasts, I'm very proud to share that according to chartable this week in business history, which is only Jamie, we only have probably less than 10 episodes in the, you know, already been published. It has hit the, uh, podcast leadership chart in the U S for business knows, uh, business news business knows that sounds like a new series,
Over the weekend in that business news category here for the, the U S. So, um, you know, when you work hard to put out content and share what you find to be interesting and newsworthy or buzzworthy, and you see you get feedback to market along those lines, it is incredibly rewarding. And it comes back to this wonderful audience we have here that we learned so much from. And, and, and, you know, I love each of these Monday sessions because we get to rub elbows with some of the best people in the world. And those are the folks powering supply chain. So a little bit of good news, and I try to be careful about self promotion because I'm not geared like that, but, um, that's a bunch of hard work that the teams put into that new series. And we got some good feedback over the weekend.
That's great. That's, uh, not, not surprising that it's well received, but, uh, very cool. It is very cool. Uh, and enjoy doing this with you. I appreciate you filling in today on the supply chain buzz for Greg white. I was about to say the one only Greg white, but really it's also the one and only Jamie and Amy. So really enjoyed what you do to the audience. Thanks so much. I mean, y'all really, uh, y'all are the North star in all of this and our interactions and the feedback we get and the guests that come on and share, you know, along the lines of what Sarah did today and that's part of the secret of life. So thanks so much along those lines. And on behalf of Jaman and our entire team here at supply chain, now we're going to challenge it, just like we challenge ourselves. Hey, do good call Tom out, take those simple steps. It helps people out do good, give forward and be the change that's needed. And on that note, we'll see you next time here on supply chain. Now